Natascha van Beerendonk is a Packaging & Design Developer at Delicia. “Previously, all the artwork was in a database, but it wasn't dynamic. So the artwork went back and forth between internal and external parties via email. I was the only one who had the overview. That fragmentation of packaging data plus that dependency were our biggest challenges. '

“Through the relations of our general manager, we ended up with Artwork Connect (AWC). We compared it to another system, but AWC was more dynamic. The scalability of the system and the AWC people's input into our business processes appealed to us. I looked at another AWC customer who, like us, is a private label manufacturer. That was the deciding factor. I saw how much convenience and time savings the Delicia system provided. '

“The implementation went smoothly. AWC offers us an overview; all artworks can now be found in one place. At a glance, we know where we are in the process. Previously, artwork sometimes went through your hands up to five times, now we always have the latest version. This saves a huge amount of time, allowing us to get more done in less time. In addition, dependence on internal and external stakeholders is eliminated, because everyone has access. This ensures that everyone can work more independently and that we have less noise on the line. As a result, errors are removed earlier and we have fewer costs. With Artwork Connect, we are completely in control and that gives us peace of mind. What's also great is that we at AWC feel included as a customer and we already have plans to expand the system. '