You have an artwork management tool but you can no longer access your data. This means quite a bit. Whatever the cause. A technical failure, loss of data, theft or bankruptcy of the software supplier. The consequences can range from inconvenience and loss of productivity to financial and reputational damage.
It is therefore important to be careful when choosing a software supplier and solution to reduce risks and protect your data.
If a software vendor goes bankrupt or has a corporate emergency, access to your data may be restricted or lost. This depends on how the data is stored and managed by the vendor.
Your biggest concern is of course the continuity of your business process. You want to keep your (customer) agreements and ensure that you can deliver on time.
But how should you approach this? It is important to remember that each situation is unique and that the approach that works best depends on the specific circumstances and any agreements that have been made. It is therefore advisable to seek professional advice before taking any action.
Can you prevent such a situation?
- Choose the right software supplier and also look at the companies that already work with it.
- Choose a system that has data storage in the cloud. In the event of a malfunction/calamity or if there are many colleagues working with the data at the same time, you can continue to work. There is a special backup procedure for working in the cloud so that your data is always accessible.
- Also make sure that the supplier is GDPR compliant.
- Make a choice for a so-called Escrow arrangement.
The supplier gives with an Escrow arrangement the guarantee that if they no longer
provide services, you can have working software for a long time and therefore have
access to your data.
If you are looking for an artwork management tool, keep the above tips in mind. You can reduce the risks and better protect your data in this way.